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I’m very happy and relieved that I passed the Human Factors International—Certified Usability Analyst Exam. I believe my experience taking the exam is atypical in that I passed the test without taking any of their seminars.

I was very interested to see if I could pass the exam as a benchmark of my knowledge and experience. It was a very tough exam and I had to take the test more than once to pass (HFI allows one free retest if you fail the first time). I think the exam is probably a lot less stressful if you’ve taken the seminars, but each person’s learning style and preference is different. I chose not to take the seminars because I would need to finance it myself. However, I hope I have the opportunity to take the seminars sometime in the future. I’ve heard from reputable sources that they are excellent and worthwhile.

I studied every possible thing I could find on the HFI site. With the help of a study partner, I read about 60 research papers, the 11 gui design articles form the website, 22 white papers from the website, the UI Design Newsletters from the website (at least read December for each year) and I analyzed the glossary. I also read About Face 3 by Alan Cooper and The Usability Engineering Lifecycle by Deborah J. Mayhew. I compiled a 27-page Word document of notes (sorry I won’t share this, as I said each person’s learning style and preference is different).

The advice I would give to those planning to take the exam without the seminars would be to study a lot and/or have a lot of experience in the field. Is the exam tailored to the seminars? I don’t think so. I think the seminars are probably the fastest and most efficient way to learn the material that’s on the exam. However, I’m proof that it’s possible to pass the exam without the seminars. Good luck on your CUA exam!

20 Responses to “Passed the HFI—Certified Usability Analyst Exam (CUA)”

  • Susan Merola

    Congratulations on your certification! Working with you over the past few years, I’ve always been impressed by the way your designs consistently reflect the thought you’ve given to the end user’s needs and perspective, so it’s only fitting that you’re now have official recognition.

  • Daniel Young

    Hello Eric, I found your page through the link from humanfactors.com.

    I’m also interested in taking the CUA exam, because I’m trying to transition my career (I’ve been network engineer for several years and have designed web sites on the site). I have a few questions for you:

    1. Which 60 research papers did you use to study for the exam? Are these the white papers found on the site? If not, where could I find them?

    2. I’m looking for a volunteering opportunity to gain practical experience on interaction design. Do you know of any places where I could look?

    Thank you. I enjoyed reading your posting. Please feel free not to reply.

  • admin

    Hi Daniel,

    The research papers are from the bibliographies of articles on the HFI website. They were the result of hard work by my study partner David (I’ve since lost contact with him). Those were mostly helpful for the section of the exam on recent research in the field (only 10 questions).

    Your site is really nice. Seems like you should be able to get a lot of practical experience in interaction design by working on your own projects.

    Good luck if you decide to take the HFI CUA exam.

  • Nathan Eshe

    Eric,
    Congratulations! I am interested in taking the CUA exam. How long did study for the exam?

  • Eric

    Hi Nathan,

    It’s hard to say how long I studied because it’s a combination of many things, but I guess I had my eye on taking the exam for a couple of years and focused my work that way and probably hit the books for few months before the exam date.

  • Nathan Eshe

    Thanks Eric. I figured a few months before the exam date would be a good allotment of time. I plan on doing the self study. I am very encouraged by your posting and your experience. Thank you for sharing. Good luck to you in you career. Nathan

  • Eric

    @Nathan

    Good luck to you! You can never learn enough about user-centered design.

    Eric

  • Nathan Eshe

    Eric, I’m going to begin my self-study with the goal of taking the test in November or January. Do you mind if return here to ask you questions during that time? Also, how did you find your study partner?

    Nathan

  • Eric

    @Nathan
    Go for it and Good luck! I can’t remember where I found my study partner. I think it was on craigslist via google.

  • Nathan

    Eric,

    Did you purchase all the books by Chris Wickens? Did you pay for the reprints of all the articles listed in the reference sheet by Human Factors? I’ve started compiling and determining cost and it looks like it will cost about $1200 -$1400. Does that sound realistic to you?

    Thanks for your help.

  • Eric

    Nathan,
    Nope. I didn’t purchase any books by Chris Wickens. The research articles were gathered by my study partner, and I was under the impression that they were all available from libraries.

  • Kevin

    I’ll be honest: I don’t know how anyone passed this test without taking the classes. Whew! it was tough and it was frickin’ open book!

  • Eric

    Did you pass?!

  • Alok

    Hey Eric,

    Will you be available (1-2 hour max) to mentor/guide me for cracking the CUA exam? I am having hard time coming up with the money to attend the seminar.However i have taken The Science and Art of Effective Web and Application Design around late 2000.

    Thanks

    Alok

  • Eric

    Good luck taking the exam! 1-2 hours of tutoring wouldn’t be effective. You have to try to figure out the study path that works best for you. It may take some time, but you can do it.

  • Vinay

    Hi Eric,
    Can you explain the pattern of the test. Little more details of the test like how many sections and what type of sections that will help u sin the directions to prepare fir the test I am planing to do it my self or if my company ready to invest on me the I will take the courses. I appreciate your help.

    thanks
    Vinay

  • Eric

    Hi Vinay,

    I can’t remember the details of the test other than what I wrote about above. There are lots of details about the sections of the test on the HFI web site.

    Good luck!

    Eric

  • Tevi Hirschhorn

    Hi Eric,

    It’s great you’re such a self-starter and able to learn all this without taking the courses. That said, other than proving to yourself you learned the materials, has being certified been at all useful for your career?

    thanks,

    Tevi

  • Eric

    Hi Tevi,

    It’s definitely useful in my career. I feel it gives me additional credibility as an expert and I think it also sets a quality standard for me to strive to uphold.

    Your site looks awesome. I don’t think you have too much to worry about…

    Eric

  • Tevi Hirschhorn

    Thanks, Eric! My reasoning for getting certified would be exactly that. I think I’ll do it! :)

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